Episode 29

Published on:

29th Apr 2024

Building Psychological Safety in Manufacturing Teams with Tom Geraghty

In this episode of the Manufacturers' Network Podcast, Tom Geraghty shares his journey from a diverse background in technology, healthcare, aviation, and government to becoming a passionate advocate for creating high-performing teams through psychological safety.

- The concept of psychological safety is about creating an environment where individuals feel safe to speak up, share concerns, and make mistakes without fear of retribution.

- Tom emphasizes the universal applicability of psychological safety across different domains, such as aviation, healthcare, tech, and manufacturing, highlighting the fundamental human dynamics underlying it.

Lesson Learned:

- The importance of creating conditions in which people and teams can thrive, recognizing that high-performing teams require a foundation of psychological safety.

- The impact of disruptive events such as the Tenerife air disaster and the Challenger disaster on the development and implementation of safety programs, promoting the critical role of psychological safety in safety-critical domains.

Fun Facts:

- Tom shares examples of how organizations use creative approaches such as "failure walls" and "f-up Fridays" to normalize failure, encourage candid discussions, and promote a culture of psychological safety.

- Reframing work as experiments and learning opportunities, rather than merely delivering a product, highlights the process-oriented nature of work and the potential for continuous improvement through psychological safety.

Key Takeaways:

- The need for leaders to model the behavior of psychological safety, prioritize learning from failures, and create mechanisms for open communication and feedback.

- The potential for psychological safety to drive improvements not only in safety and quality but also in employee retention, inclusivity, and diversity.

- The reassurance that there is no limit to psychological safety, and it is essential to address underlying problematic beliefs or attitudes that may surface in a safe environment.

Overall, the episode provides a compelling perspective on the transformative power of psychological safety and its potential to foster safe and innovative work environments in manufacturing and other industries.

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About the Podcast

The Manufacturers' Network
Connecting Manufacturers with Manufacturers
The Manufacturers' Podcast is THE place for manufacturers to connect with and learn from other manufacturers. Not only will listeners get to learn from their manufacturing colleagues, but they will also discover HOW they can help each other as a resource or as a source of help and inspiration.

As a manufacturer, it's easy to get pigeon-holed into only focusing on your own industry, whether it be through your industry trade association or your industry colleagues. While trade associations are an excellent source of information for their members, sometimes it's gaining a perspective from someone else in a completely different industry that gives you the solution to your dilemma.

Stay tuned for new episodes every week on "Manufacturing Monday's." This drive-time length podcast will give you the information, tips and strategies you need to get your week off to a fantastic start.

About your host

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Lisa Ryan

As a Certified Speaking Professional (CSP), an award-winning speaker and author of ten books, Lisa Ryan, CSP, works with her clients to develop employee and client engagement initiatives and strategies that keep their top talent and best clients from becoming someone else’s.
Lisa’s expertise includes: strengthening workplace culture, improving employee engagement, increasing customer retention, and initiating gratitude strategies (“Grategies”) for personal and professional benefit. Lisa’s participants enjoy her high energy, enthusiastic delivery and quick wit and they leave the session with ideas they are committed to acting on immediately to make positive workplace culture changes.
Lisa costars in two films with other experts including Jack Canfield of “Chicken Soup for the Soul.” She is the Past-President of the National Speakers Association, Ohio Chapter and holds an MBA from Cleveland State University.

Relevant Experience

• Keynote, breakout or workshop speaker at more than 100 national and international conferences
• Thirteen years of industrial marketing and sales experience, including seven years in the welding industry – and yes, she does weld
• Host of “Elevate Your Engagement Levels: What You Need to Know” on the Elite Expert Network and the C-Suite Network
• Creator of “The Seven Mistakes Managers Make to Crush Company Culture” video series
• Best-selling author of ten books, including “Manufacturing Engagement: 98 Proven Strategies to Attract and Retain Your Industry’s Top Talent”
• Award-winning speaker